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Complaints Against Professionals

Complaints about individual professionals who are licensed are often handled through a state or local organization.  Please review the list below for information about complaints against professionals.  


Listing of Professions

 

Complaint Information

 

Accountants--Board of Accountancy
California Department of Consumer Affairs

2000 Evergreen Street, Suite 250
Sacramento, CA 95815-3832
800/952-5210 information
800/344-9444 TDD
916/263-3680 complaints
www.dca.ca.gov/cba
Online consumer complaint form
email: enforcementinfo@cba.ca.gov
Takes complaints against certified public accountants (CPAs) regarding problems such as retention of records, preparation of tax returns, errors, and commissions.

Acupuncturists--California Acupuncture Board
California Department of Consumer Affairs

1424 Howe Avenue, Suite 37
Sacramento, CA 95825
800/952-5210
916/263-2680
800/739-2929 TT/TDD relay service
www.dca.ca.gov/acup
Consumer complaint form
Takes complaints regarding illegal or unethical activities by a certified acupuncturist.  Complaints must be written in detail, or consumers may complete the complaint form and mail it to the above address.  Complaint forms can be requested by calling the Board.

Attorneys

If your complaint involves possible criminal conduct, contact your local District Attorney's Office

Attorneys—California Bar Association Attorney Discipline System

1149 South Hill Street
Los Angeles, CA 90015
800/843-9053 consumer hotline
www.calbar.ca.gov
Consumer complaint form
Accepts mailed complaints only (use the form above).  You should only submit a complaint if you believe that your attorney has acted unethically.  For fee arbitration and other attorney-client disputes, contact the San Diego County Bar Association (see below).

Attorneys--San Diego County Bar Association

1333 7th Avenue
San Diego, CA 92101
619/231-0781
www.sdcba.org
email: bar@sdcba.org
Handles complaints against local lawyers and acts as a mediator when needed.  Contact SDCBA about fee disputes with local attorneys.

California Board of Chiropractic Examiners

2525 Natomas Park Drive, Suite 260
Sacramento, CA 95833-2931
916/263-5355
866/546-1311 Consumer Complaint Line
800/739-2929 TT/TDD relay service
www.chiro.ca.gov
Consumer complaint form
Files complaints and deals with concerns regarding chiropractors and their practices.

Contractors State License Board (CSLB) California Department of Consumer Affairs

5280 Carroll Canyon Road, Suite 250
San Diego, CA 92121
858/455-0237
800/321-2752
www.cslb.ca.gov
Online consumer complaint form
Oversees complaints about quality of service or disciplinary action taken against a private contractor. The CSLB's mandatory arbitration program can arbitrate out-of-court settlements.

Counselors and Social Workers--Board of Behavioral Science Examiners California Department of Consumer Affairs

400 R Street, Suite 3150
Sacramento, CA 95814-6240
800/952-5210 information
916/344-9940 TDD
916/445-4933 complaints
www.bbs.ca.gov
Consumer complaint form
email: bbswebmaster@bbs.ca.gov
Disciplines Marriage and Family Therpists (MFT), Licensed Clinical Social Workers (LCSW), Licensed Educational Psychologists (LEP), MFT Interns and Associate Clinical Social Workers (ASW) in California. Complaint forms are available online or by calling the board's offices. For complaints against psychologists, contact the Board of Psychology, which is administered by the Medical Board of California, listed below.

Board of Dental Examiners California Department of Consumer Affairs

1432 Howe Avenue, Suite 85-B
Sacramento, CA 95825
800/952-5210 information
800/344-9940 TDD
916/263-2300
916/263-2335 complaints
www.dca.ca.gov/r_r/dentalbd.htm
Consumer complaint form
Takes complaints about quality of care, fraudulent billing or misconduct by dentists, dental hygienists and dental assistants. Does not handle disputes over costs or fees.

Dentists--Dental Society of San Diego County

1275 W. Morena Blvd., Suite B
San Diego, CA 92110
619/275-0244
800/201-2811
http://www.sdcds.org/
Registers complaints from quality of care to ethical behavior for San Diego and Imperial County dentists. Complaints can be taken by phone and are followed up by a peer review board. Society only handles complaints against its members. Approximately 80 percent of San Diego dentists are members.

Certified Financial Planner Board of Standards

1700 Broadway, Suite 2100
Denver, Colorado 80290-2101
303/830-7500
www.cfp-board.org/cons_cmplt.html
email mail@CFP-Board.org
The CFP Board is a nonprofit professional regulatory organization. Individuals who wish to file a complaint against a CFP designee must first contact the CFP Board and request a Complaint Package. Use this site to check the status of a CFP.

Nurses --California Board of Registered Nursing

400 R Street, Suite 4030
P.O. Box 944210
Sacramento, CA 94244-2100
916/322-3350 complaints
916/322-1700 TDY
www.rn.ca.gov
Consumer complaint form
Investigates complaints against registered nurses. Prefers complaints in writing but will take telephone calls.

Nurses--Board of Vocational Nurses and Psychiatric Technicians California Department of Consumer Affairs

2535 Capitol Oaks Drive, Suite 205
Sacramento, CA 95833
800/952-5210 information
800/344-9940 TDD
916/263-7822 complaints
www.bvnpt.ca.gov/
Consumer complaint form
Investigates complaints about licensed vocational nurses and psychiatric technicians. Call for a complaint form, print the form online or send a detailed letter describing your situation.

San Diego County Aging & Independence Services Longterm Care Ombudsman Program

9335 Hazard Way, Suite 100
San Diego, CA 92123
858/560-2507
760/747-8566 North County
800/640-4661
www.sdcounty.ca.gov/ais/ltcprog.html
Volunteer organization working on behalf of nursing home residents to take complaints about patient care, poor living environment, and alleged abuse. Complaints can be registered by phone or mail, or during on-site visits.

Nursing Home Care--Nursing Home Administrator Program California Department of Consumer Affairs

P.O. Box 942732
1800 Third Street, Ste. 162
Sacramento, CA 94234-7320
916/323-6838
800/236-9747
www.dca.ca.gov/r_r/nurseho1.htm
Accepts complaints about nursing home administrators. Contact the program to receive a free brochure on how to file a complaint. Complaints about facilities should be directed to the Department of Health Services (see above).

Nursing Home Care--California Department of Health Services Licensing and Certification

7575 Metropolitan Drive, Suite 104
San Diego, CA 92108-4402
619/688-6190
866/706-0759
www.dhs.cahwnet.gov/lnc/rights/index1.htm
Takes complaints on patient care, alleged abuse, poor food and physical conditions at nursing home facilities. Will not handle insurance or physician complaints. Complaints can be taken over the phone or in writing and can be handled anonymously.

Optometrists --California Board of Optometry

400 R Street, Suite 4090
Sacramento, CA 95814-6200
800/547-4576
916/323-8720
www.optometry.ca.gov
Consumer complaint form
email: boardemail@optometry.ca.gov
Complaints about optometrists are accepted in writing. A complaint form can be accessed online, or by contacting the board. For complaints against an optical business or an ophthalmologist, contact the Medical Board of California, listed above.

California Board of Pharmacy

400 R Street, Suite 4070
Sacramento, CA 95814
916/445-5014
www.pharmacy.ca.gov
Consumer complaint form
Handles complaints about out-of-state medical distributors, pharmacies (including prescription errors), and pharmacists. Complaints must be in writing. A complaint form can be accessed online, or by contacting the board.

Medical Board of California Central Complaint Unit

1426 Howe Avenue, Suite 54
Sacramento, CA 95825
800/633-2322 complaints
800/344-9940 TDD
916/263-2466 information
www.medbd.ca.gov
Consumer complaint form
Takes complaints dealing with physicians, physician assistants, podiatrists, psychologists, and registered dispensing opticians. Complaints must be in writing. Call or access the Medical Board's website for a complaint form.

Physicians--San Diego County Medical Society

P.O. Box 23581
San Diego, CA 92193-3581
858/565-8888
www.sdcms.org
email: sdcms@sdcms.org
Handles complaints such as fee disagreements, rudeness, or release of records. Unlike the Medical Board, the Medical Society cannot perform investigations.

Board of Psychology California Department of Consumer Affairs

1422 Howe Avenue, Suite 22
Sacramento, CA 95825
800/952-5210 information
800/633-2322 complaints
www.psychboard.ca.gov
Consumer complaint form
email: bopmail@dca.ca.gov
Takes complaints about registered psychologists and psychological assistants.